What we collect: Account details, identity verification, payment info, and device data.
Why we collect it: To manage your account, process payments, prevent fraud, and comply with laws.
Who sees it: Only our trusted service partners and legal authorities if required. We never sell your data.
Retention: Kept for the life of your account and as long as required by PH law.
Control: You can request access, correction, or deletion via our support channels.
Introduction and Scope
This Privacy Policy describes how jii747 collects, uses, and protects your personal information when you use our platform. This policy applies to all users accessing our services within the Philippines.
Please note that this policy does not extend to third-party websites. If you click on a link to a partner site or external service, you are subject to that third party's privacy practices, and we encourage you to review their policies independently.
Personal Information We Collect
To provide a secure and seamless gaming experience, we collect the following categories of data:
Account and Identity Data
Username, password, and contact details used to create and maintain your account.
Verification Documents
Identification papers used to verify your age and identity, ensuring compliance with regulatory requirements.
Payment Data
Transaction records and account details necessary to process deposits and withdrawals via our partner payment providers.
Gaming and Transaction Activity
Records of games played, betting history, and financial movements within the platform to detect patterns and provide support.
Technical Data
IP address, browser type, device identifiers, and operating system to optimize performance and security.
Support Communication
Records of your interactions with our customer service team to resolve issues and improve service.
How We Collect Data
We gather information through three primary methods:
Directly from you: Information you provide during registration, KYC verification, or when contacting support.
Automatically: Data collected through cookies and server logs as you navigate our platform.
Partner Providers: Information received from our payment processors and identity verification services to ensure the legitimacy of transactions.
Why We Use Data
Your data is used for specific, legitimate purposes:
Account Management: Creating, maintaining, and securing your user profile.
Financial Processing: Facilitating deposits and payouts and verifying the ownership of payment methods.
Security and Compliance: Verifying age (18+), preventing multi-accounting, and detecting fraudulent activity.
Personalization: Tailoring the user interface and content to your preferences.
Legal Obligations: Meeting the requirements of gambling and anti-money laundering laws in the Philippines.
Marketing: Sending promotional updates only if you have explicitly opted in.
When We Share Data
We do not sell your personal data to third parties. We only share information when necessary:
Service Providers: With payment gateways, KYC verification firms, and technical infrastructure providers essential for our operations.
Legal Authorities: When required by applicable law or to respond to a valid legal request from regulatory bodies.
How We Protect Data
We employ rigorous security measures to keep your information safe:
Encryption: Use of industry-standard encryption protocols for data in transit.
Access Control: Restricted internal access to sensitive data on a "need-to-know" basis.
Isolation: Payment data is handled through secure, isolated channels provided by our payment partners.
Monitoring: Continuous system monitoring to detect and respond to potential security threats.
Cookies and Tracking
We use cookies to improve your experience and analyze site traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.
Your Rights
You have several rights regarding your personal data. You can exercise these by contacting us through our Support page:
Access & Portability
Request a copy of the personal data we hold about you.
Correction
Ask us to update or correct inaccurate personal information.
Deletion
Request the removal of your data, subject to legal retention requirements.
Objection
Opt-out of marketing communications or object to specific data processing.
Important Note: Even after an account is closed or a deletion request is made, we must retain certain transaction and identity data as required by gambling and anti-money laundering regulations in the Philippines.
How Long We Retain Data
We retain your personal information for the duration of your active account lifecycle. Once an account is terminated, we keep only the data required by the timeframe specified under applicable law in the Philippines to satisfy legal, auditing, or regulatory obligations.
Age Limits
Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be closed immediately, and any remaining funds will be handled according to our Terms.
Parents or guardians who suspect a minor is using our platform should report the account immediately via our support channels.
Cross-Border Transfers
To provide our services, some of our technical and service providers may operate outside of the Philippines. In such cases, we apply appropriate safeguards to ensure that your data remains protected and is handled in accordance with this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page regularly to stay informed.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to our team via the official channels available on our Support page.